Track your order
I ordered as a guest
Open the shipping email from MINOTI and tap the tracking link. You don't need an account for it. Can't find the email? Search your inbox and spam folder for MINOTI.
You can check your order in your account or straight from the shipping email. Both show the same status and courier link.
What the statuses mean
Free delivery from €59, otherwise €6.90.
| Status | Meaning |
|---|---|
| Waiting for payment | The payment hasn't reached us yet. We start packing as soon as it does. |
| Paid, being packed | Payment is confirmed and we're packing your order. Pay by 13:00 on a working day and we send it the same day. |
| Partly sent | Some items are already with the courier. The rest follow in another parcel with its own tracking link. |
| Sent | DHL has the parcel (for Polish addresses DHL or InPost). It usually takes 1–2 working days to a Polish address and 2–6 elsewhere in the EU. Your 30 days to return start the day it arrives. Return postage is paid by you. |
| Refunded or partly refunded | We've sent the money back to the card or account you paid with. Your bank can take a few working days to show it. |
| Cancelled | The order is cancelled and nothing will be sent. If you've paid, the money goes back the way you paid. |
Free delivery by country
| Country | Free from | Below that |
|---|---|---|
| Austria | 59 € | 6,90 € |
| Belgium | 59 € | 6,90 € |
| Bulgaria | 69 € | 9,90 € |
| Croatia | 69 € | 9,90 € |
| Czechia | 1 199 Kč | 119 Kč |
| Denmark | 499 kr. | 75 kr. |
| Estonia | 69 € | 9,90 € |
| Finland | 69 € | 9,90 € |
| France | 59 € | 6,90 € |
| Germany | 49 € | 3,90 € |
| Greece | 69 € | 9,90 € |
| Hungary | 27 990 Ft | 3 990 Ft |
| Ireland | €59 | €6.90 |
| Italy | 59 € | 6,90 € |
| Latvia | 69 € | 9,90 € |
| Lithuania | 69 € | 9,90 € |
| Luxembourg | 59 € | 6,90 € |
| Netherlands | € 59 | € 6,90 |
| Poland | 199 zł | 9,99 zł (parcel locker), 14,90 zł (courier) |
| Portugal | 69 € | 9,90 € |
| Romania | 349 lei | 49 lei |
| Slovakia | 49 € | 4,90 € |
| Slovenia | 69 € | 9,90 € |
| Spain | 59 € | 6,90 € |
| Sweden | 799 kr | 99 kr |
We show each status as the courier reports it. A parcel can stay on one status for up to a day before the next scan.
Couriers: DHL in every country (DHL tracking) and InPost parcel lockers in Poland (InPost tracking). Paste the number from your shipping email there.
Find your parcel
- Sign in. Use the email you ordered with and we'll send a code to it. People often order from a work address and then try a private one.
- Open the order. Each order shows its status and a tracking link for every parcel.
- Follow the courier link. It opens the DHL or InPost tracking page with the latest scan.
No new scan for 3 working days? Write to cs@minoti.com with the name on the order and we'll find it. If you have the order number, add it. We reply within one working day.